Returns & Shipping
Shipping Fees:
You will only pay $7.99 for shipping if your order is under $100. For anything above $100, shipping will be on us (which is pretty sweet considering how criminally expensive it is to ship beverages!).
PureJoy's shipping method at this time is only standard delivery with a flat fee of $8. Free shipping is only offered to all orders over $100.
When will i receive my order?
When your order leaves our warehouse, you should receive a shipping confirmation email with your delivery details and tracking information. if you didn’t, let us know at info@drinkpurejoy.com typically, orders arrive 5-7 business days after checkout.
Do you ship internationally?
We do not offer international shipping at this time.
Do you accept returns?
Because our product is perishable, we have a no-return policy. However, we are committed to providing refunds or replacements in the event of mishandling, damaged delivery, or incorrect address delivery. To request a refund or replacement, kindly email us at info@drinkpurejoy.com and include a photo or evidence of mishandling.
My order came damaged, what do i do?
That’s a bummer! shoot us a note at info@drinkpurejoy.com with “damaged or lost order” in the subject line and any clues you may have so we can solve the mystery!