Returns & Shipping
Fees:
PureJoy's shipping method at this time is only standard delivery with a flat fee of $8 and local delivery $3 in West Palm Beach, 33407. We do not offer express shipping. Free shipping is only offered to all orders over $100.
How long will it take my order to be packed?
PureJoy orders are handled from Monday to Friday. Any orders received prior to 12 PM EST will be shipped on the same day. In the event that your order is placed after the specified cutoff time, during a weekend, or on a holiday, it will be processed on the following business day and will adhere to the regular shipping timelines from that point onward.
How will my order be shipped?
We usually utilize USPS Ground Mail or UPS Ground Mail for our shipping method, which typically results in delivery within 4-7 days. However, please be aware that recent modifications to USPS & UPS operations may cause delays. If your package has not been delivered after 14 days, please reach out to our customer service by emailing - info@drinkpurejoy.com
Do you ship internationally?
We do not offer international shipping at this time.
Where are you shipping from?
West Palm Beach, Florida.
Do you accept returns?
Because our product is perishable, we have a no-return policy. However, we are committed to providing refunds or replacements in the event of mishandling, damaged delivery, or incorrect address delivery. To request a refund or replacement, kindly email us at info@drinkpurejoy.com and include a photo or evidence of mishandling.